At Victorian Plumbing Shop, we believe that creating your perfect bathroom should be an exciting journey, from the first click to the moment your carefully chosen products arrive. We understand that timely and reliable delivery is a crucial part of that experience. Whether you’re a homeowner in the midst of a renovation, a family updating a busy household bathroom, or planning a safe, accessible space, we’ve designed our delivery options to be as clear, flexible, and value-driven as our products.

Quick Summary: All orders are processed within 1-2 working days. You can then choose between our two reliable shipping methods to suit your timeline and budget.

Our Delivery Promise: Clarity, Care & Convenience

Reflecting our core values of Curated Convenience and Smart Value, we’ve streamlined our delivery process. We partner with world-class couriers—DHL, FedEx, and EMS—to ensure your bathroom taps, shower systems, or assisted living accessories reach you safely, wherever you are in the world.

Your Shipping Options

Option 1 Standard Tracked Shipping

Ideal when you need a balance of speed and cost.

  • Courier: DHL or FedEx
  • Cost: Flat rate of £12.95
  • Delivery Timeline: 10-15 working days after dispatch.
  • Best For: Customers who want a faster, fully-tracked service for their renovation essentials, from Bath Shower Mixers to 3 Hole Basin Taps.

Option 2 Free Standard Shipping

Our commitment to making great design accessible, delivered.

  • Courier: EMS
  • Cost: FREE on all orders over £50.
  • Delivery Timeline: 15-25 working days after dispatch.
  • Best For: Planned projects and savvy shoppers building their complete bathroom look—perfect for adding those finishing touches like Bath Mats, Accessible Basins, or a full Assisted Living suite without extra cost.

Orders under £50 will incur a calculated shipping fee at checkout for this method.

Important Information for Our Global Customers

True to our mission of serving a diverse, global audience—from design-conscious buyers to those seeking practical family solutions—we deliver worldwide. Please note that exclusions apply to a small number of remote regions and parts of Asia. Any applicable customs duties or import taxes are the responsibility of the recipient, in line with local regulations.

From Our Warehouse to Your Home

Our process is designed for peace of mind:

  1. Order Processing (1-2 days): Our team carefully checks and prepares your items.
  2. Dispatch Notification: You’ll receive a confirmation email with tracking details.
  3. In Transit: Use your tracking number to follow your parcel’s journey.
  4. Delivery: Your courier will deliver your items directly to your provided address.
Changed Your Mind? Our 15-day returns policy starts from the day you receive your goods, giving you ample time to ensure every Basin Mixer Tap or Shower Hose is perfect for your space.

Ready to Transform Your Bathroom?

Browse our curated collections of AQUAS Electric Showers, stylish Matt Black taps, essential Assisted Living Accessories, and everything in between. With transparent delivery options and exceptional value, your dream bathroom is closer than you think.

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